About our data processing
Below you can read how we process your data, where we save it, what security techniques we use and to whom the data is visible.
We use web hosting and email services provided by WooCommerce. For our web hosting, we use the services of MijnDomein. Personal data gathered using our website and services are shared with MijnDomein requires access to these details to offer (technical) support. They will not use this data for any other purposes. MijnDomein has an obligation, based on the agreement we have with them, to take necessary precautions and security measures when it comes to your personal data.
WooCommerce Our webshop has been developed using WooCommerce software. We host our webshop on a server under our management. We have taken necessary precautions and security measures for your personal data, such as SSL encryption and a strong password policy.
We use the web hosting- and email services of MijnDomein. MijnDomein processes personal data on behalf of us and will not use this data for their purposes. This party can, however, collect metadata about the use of their services. This is not personal data, however. MijnDomein has taken necessary precautions and security measures, both technical and organisational, to prevent loss, abuse and misuse of your personal data. MijnDomein is obligated to a duty of confidentiality based on the agreement we have with them.
E-mail and mailing lists
Additionally, MailChimp gathers information about you as a receiver and the subjects of these emails with the purpose of improving the quality of their service. This data is stored for 30 days. MailChimp retains the right to use your personal information to further improve its services and, within this context, share it with third parties.
For our regular business email, we use the email services of My webhost. This party has implemented fitting technical and organisational measures to prevent your data misuse, loss, or corruption. My webhost does not have access to our mailbox, and we treat our email traffic confidentially.
Transport and logistics
If you place an order with us, our responsibility is to have your order successfully delivered to you. For the delivery, we use the services of PostNL. For a successful delivery, we must share your name, address and residential details with PostNL. PostNL uses this information with the sole purpose to carry out the agreement of delivery. In the case of PostNL hiring subcontractors, they will share said information with these parties.
If you place an order with us, our responsibility is to have your order successfully delivered to you. For the delivery, we use the services of DHL. For a successful delivery, we must share your name, address and residential details with DHL. DHL uses this information with the sole purpose to carry out the agreement of delivery. In the case of DHL hiring subcontractors, they will share said information with these parties.
Purpose of data processing
General purpose of data processing
Automatically collected data
Information automatically gathered by our website is processed with the sole purpose of providing you with and further improve our services. This information (for instance, your IP address (anonymised), web browser and operating system) is not personal information.
Cooperation in tax and criminal investigation
In some cases, we may be obligated by the government to a lawful duty of sharing your information to assist in a fiscal or criminal investigation. We are forced to comply and assist in such cases but will offer objections based on lawful possibilities.
We store your data for as long as you are a client with us. This means that we maintain and keep your client profile until you make it known to us that you no longer desire to use our services. Such a message also functions as a request to be forgotten. We are required to keep invoices with your (personal) information due to relevant administrative obligations. This information is safely stored as long as the appropriate term for these obligations has not yet passed. Personnel no longer has access to your client profile and any documents made because of your assignment or task.
Based on valid Dutch and European law, you, as a concerned party, have certain rights to personal data that is processed by or on behalf of us. Below you may find an explanation of these rights and how you, as a concerning party, can invoke these rights. In principle, we only send invoices and copies of your data to e-mail addresses that you have made known to us to prevent abuse. Should you wish to receive this data on another e-mail address or, for instance, per mail, we will ask you to identify yourself accordingly. We maintain an administration of concluded requests. In case of a request to be forgotten, we will maintain an administration of anonymised data. You receive all invoices and copies of data in files structured in a machine-readable format Based on data classifications that we use within our system. At all times, you maintain the right to complain with Autoriteit Persoonsgegevens if you suspect that we mistreat or misuse your personal data.
At all times, you maintain the right to view the data we process that has a relation or maybe reducible to your person. You may request such viewing to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved, we will send you, via the e-mail address known to us, a copy of all data with an added overview of processors managing this data while also mentioning the categories under which we store this data.
Right to rectification
At all times, you maintain the right to have the data we process that has a relation or maybe reducible to your person be adjusted. You may request such an adjustment to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved, we will send you, via the e-mail address known to us, a confirmation that the data has been adjusted.
Right to restriction of processing
At all times, you maintain the right to limit the data we process that has a relation or maybe reducible to your person. You may request such limiting to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved, we will send you, via the e-mail address known to us, a confirmation that the processing of your data is limited until you choose to cancel said limitation.
Right of transferability
At all times, you maintain the right to request for the data we process that has a relation or maybe reducible to your person be processed by a third party of choice. You may send in such a request to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved, we will send you, via the e-mail address known to us, your (personal) invoices or copies of data that we, or third parties on behalf of us, have processed. Likely, we can no longer offer our services to you in such a case, for we can no longer guarantee the previous data safety.
Right of objection and other rights
At all times, you maintain the right to object to the processing done by us, or on behalf of us by third parties, of your personal data. In case of such an objection, we will immediately cease all data processing while your objection is being investigated and handled. In the possibility of a justified objection, we will return all invoices and copies of personal data that we, or third parties on our behalf, have processed until that point and cease processing after that. You also maintain the right not to be subject to automated decision-making processes or profiling. We process your data in such a way that this right does not apply. Should you believe that this right does apply then, we ask you to reach out to our contact in charge of privacy matters.
Tall Origin VOF
A Vogelkersberg 10K, 3755 BN Eemnes, The Netherlands